Microsoft Teams, Buyer’s Remorse?

Well, not quite, since I’m using the free version, and glad of it.

Earlier today I was trying to help a friend find me, which I thought would be an easy task, seeing as how we were on Skype together. It turns out, hardly anything is easy when using Teams. What I finally did was to send him an invite link. That fixed his problem, but when he sent me the chat, sure, I got it but it took ages to find where to accept his chat request.

Now I have another problem and this one is causing me to scratch my head and say awful things to myself, silently.

I can not, for the life of me, figure out how to add him as a contact. I read up on some help but I never found the add contact option anywhere.

Man, when I think back on doing this kind of thing in Skype, and how dang easy it was, I regret even more that Microsoft has abandoned this easy-to-use, at least for me, application.

23 comments

  1. Hi Charles,
    Great post on Microsoft Teams "buyer’s remorse." I think one of the most critical areas where Microsoft needs to improve is accessibility. In my opinion, if the accessibility remains poor, it creates a significant barrier for blind users and others who rely on screen readers or keyboard navigation to get their work done.
    Technology should be inclusive, and if a major platform like Teams isn’t fully accessible, it leads to a very frustrating experience for many professionals. Have you noticed any specific improvements or continued struggles with the accessibility features in your recent use of the platform?

    A few notes on Teams accessibility lately:
    While I haven’t used it personally in the last few minutes, current industry feedback from 2025/2026 suggests:

    Screen Reader Lag: Users still report that the "Chat" function can sometimes be difficult for screen readers to keep up with during fast-moving meetings.

    Narrator Improvements: Microsoft has recently been pushing "natural voices" for Narrator to make the experience less robotic.

    Sign Language Mode: They have added a dedicated mode for the Deaf and Hard of Hearing community, but focus on the blind and low-vision community (like better alt-text for shared images) is still an area where many feel more work is needed.

  2. one of the sounds kind of sounds like a piano when you do a speaker test and when you open the waiting room it makes some sort of doorbell sound and when you leave it makes some sort of synthesize sounds.

  3. I don’t use zoom or google meet as much these days. But I tried it before and at least I’m aware of these two platforms. Nice to have it just in case.

  4. I’m frustrated that Skype is gone. What I will do is to export my Skype info and delete my Skype account entirely and not migrating to teams.

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